Crisis text line, the hotline for a text-dependent generation, is reaching troubled teens in new ways and using the data it collects to be more effective in times of trouble. Here are some surprising findings. By Rebecca Greenfield http://www.fastcompany.com/3022048/innovation-agents/teens-with-anorexia-seek-help-on-mondays-and-other-lessons-from-big-data-c
December 20, 2013
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